Terms & Conditions
Important Information.
Please ensure you read this fully before signing the booking form.
1. Bookings
An initial reservation can be made by telephone or email and will be held for 7 days. Completion and
return of the booking form and full deposit secures the booking. By signing the booking form the party
leader confirms acceptance of the terms and conditions.
Briarwood Homeowners Association requires a security check on all rentals in Briarwood. The party
leader will need to fill out a security questionaire and return it to our manager. The cost of the security
check is $100 to be paid by the renter.
2. Deposit/Security deposit
2.1 The deposit of 20% of the balance is required with the completed booking form. This deposit is
non-refundable in the event of a cancellation but will be deducted from the full rental amount due.
2.2 The security deposit of $340 per booking is refundable and is due 60 days prior to arrival along with
the outstanding balance. This security deposit will be refunded after a satisfactory report from the
management company who undertake a detailed inventory of the property before and after your stay.
The owners reserve the right to retain the security deposit either in part or in full to cover breakages,
damage etc. Receipts for repairs/replacements will be provided in the unlikely event that the security
deposit is retained. In the event of any damage that is caused by yourselves in excess of $340, we will
look to you for full reimbursement of the outstanding amount within 14 days of your return.
3. Balance of payment
The balance of the cost is to be paid no later than 60 days prior to arrival. When a booking is made
within 30 days of the arrival date payment in full must accompany the booking form. The owners reserve
the right to cancel the booking if payment is not received by the due date.
4. Changes to bookings
Wherever possible changes to bookings will be accommodated. Any amendments must be made in
writing.
5. Cancellation
The guest may cancel the booking at any time after it has been confirmed. Cancellation must be made in
writing and the following charges will apply:
More than 60 days notice - $100 Service Charge
30-59 days notice - 50% of rental
Less than 30 days notice - 100% of rental
7. Occupancy
7.1 Florida state law prohibits subletting, sharing or assigning, therefore, only those persons named on
the booking form are permitted to stay in the property.
7.2 No parties of guests all under the age of 21 will be permitted.
7.3 No pets are allowed.
8. Force Majeure
The owners or management company do not accept any responsibility or liability in respect of loss,
damage or changes caused by strikes, riots, political unrest, hostilities, war or threat of war, terrorist
activity, industrial disputes, fire, flood, technical weather problems to transport, aircraft grounding, closure
of airports or ports, weather conditions or any other event beyond our control.
9. Liability
9.1 The owners or management company do not accept liability whatsoever for death, personal injury,
accidents or loss or damage to persons or personal effects however caused as a result of the use of our
property or swimming pool. It is the responsibility of an adult member of the party to ensure that children
are always supervised when using the pool and the surrounding area.
9.2 Please bear in mind that the property is situated on a development which consists of both residential
and vacation homes. Therefore the owners or management company cannot be held responsible for any
on going construction, alterations to existing houses or any noise or nuisance on or around the housing
development. Every effort will be made to advise guests of any construction work that is known to the
owners.
10. Unacceptable behavior
The owner and their management company reserve the right to instruct all guests to vacate the property,
without notice, in the very unlikely event that there should be any incidents deemed to be act(s) of
unacceptable behavior, misconduct, lack of consideration and attention or malicious intent. The owner
and their management company will not be liable for any loss to any guests as a result of this unfortunate
action.
11. Swimming pool
Children must be supervised by an adult at all times when using the pool or surrounding area.
No glass ware is to be taken to the pool area, plastic cups are provided in the property for use on the
patio. If glass is broken and gets into the pool it must be completely drained and re-filled which is
extremely costly, this cost will be passed on to the guest. Diving is prohibited in the pool.
12. Air Conditioning
The property does have air conditioning which can be very welcoming, however, guests are asked to note
the following: the air conditioning unit will freeze and stop working if the external doors are left open for
prolonged periods. Therefore, please keep all external doors closed as much as possible, to avoid this
costly problem. You will find the air conditioning panel is set to a comfortable temperature when you
arrive, this should not need to be adjusted.
13. Pool Heater
Electric pool heaters are expensive to operate. The pump turns on whenever the pool filter is on. The
desired temperature is set at 87F. However, if the air temperature drops below 50F, the pump will not be
able to operate as they rely on sucking warm air in as part of their operation. Although the pump will still
be operating, it will not be able to heat the water. Unfortunately the operating cost remains the same and
no refund can be made. However, the normal average temperature very rarely drops below 50F. The
owners or management company cannot accept any responsibility in the unlikely event that the
temperature drops below 50F.
14. BBQ
We do provide a gas BBQ at the villa for our guests, before using the BBQ please ensure that you read
the disclaimer you will find in the information pack in the villa. If you choose to use the BBQ it must be
cleaned properly by guests using it. All BBQ's are checked after departure and a cleaning fee of $100
will be held on those which are not cleaned to the standard by which you would expect to find it.
15. Complaints
In the unlikely event of any complaints during your stay, please contact the management company
immediately. Their contact details will be in the property. If you have any further complaints please
contact the owner in writing within 14 days of returning from your holiday. If the problem was not
reported, as requested, to the management company during your stay the owner cannot accept any
responsibility.
16. Arrival/Departure
15.1 The property is available from 4pm on the day of arrival and must be vacated by 10am on the day
of departure.
15.2 Please ensure you read the property information booklet on your arrival at the property. This
booklet contains important information about correct usage of appliances, air conditioning, general safety
tips and also instructions for your last day in the property.
17. Insurance
The owners strongly recommend that you take out adequate travel insurance for the duration of your
holiday.
